Q: Is this a moving company?
A: No — we’re a concierge service. We coordinate your move with licensed, verified movers. You get one point of contact, guaranteed pricing, and full support, but we don’t operate the trucks ourselves.
Q: Do I really get a quote in chat?
A: Yes. We’ll ask a few quick questions and give you an instant estimated range based on real move data — no forms, no spam, no phone calls.
Q: What’s the $85 deposit for?
A: It reserves your date and starts the review process. After you send photos and complete the MoveSafe Call, we’ll send your flat-rate offer. Don’t like it? We refund your deposit, no questions asked.
Q: Is the quote final?
A: The price range you see in chat is based on your move details. Once your photos are reviewed and you speak with our coordinator, you’ll get a locked-in flat rate. That’s the number you pay — no surprises.
Q: What’s the MoveSafe Method™?
A: It’s our 5-step process to keep your move simple, secure, and fair: verified movers, instant quoting, human review, clear coordination, and a money-back guarantee.
Q: Are your movers background-checked and licensed?
A: Yes. We only coordinate with vetted, licensed movers — no gig crews or fly-by-night operations.
Q: What if I need to cancel?
A: You can cancel anytime before accepting your flat-rate offer and get a full refund of your deposit.
Q: Can I talk to a human?
A: Absolutely. After your initial quote, you’ll have a live MoveSafe Call with a real coordinator to review your move and confirm your rate.