Privacy Policy

Last updated: June 2025

1. Introduction

Trust Moving Co (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. What Information We Collect

• Your name, phone number, and email address
• Move details, including addresses, date, and room information
• Payment-related data (processed securely via Stripe — we do not store credit card info)
• Basic technical data like browser type and device (via standard cookies)

3. How We Use Your Information

We use your information to:

• Coordinate and confirm your move
• Contact you for the MoveSafe Call
• Send quotes, confirmations, invoices, and reminders
• Improve website experience and security

4. Sharing Your Information

We do not sell or rent your personal data. We only share information with trusted service providers (such as independent movers or Housecall Pro) for the purpose of fulfilling your service.

5. Third-Party Services

We rely on third-party platforms like Stripe, Housecall Pro, and our hosting provider (Vercel) to deliver our services. These platforms have their own privacy policies and we recommend reviewing them separately.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

7. Your Rights

If you are a California resident or covered by similar privacy laws, you have the right to:

• Request access to your personal data
• Request correction or deletion
• Opt out of communications at any time

To submit a request, email support@trustmovingco.com.

8. Cookies

We use essential cookies to operate and secure our website. We do not use marketing or tracking cookies. You may adjust your browser settings to block or delete cookies at any time.

9. Contact

For privacy-related questions, contact us at: support@trustmovingco.com.