By accessing or using the services provided by MovingCo (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
MovingCo is a concierge platform that coordinates long-distance moves through a verified network of third-party vendors. We help you plan and organize your move with transparent flat-rate pricing and a dedicated concierge call.
We are not a motor carrier, common carrier, moving company, or freight broker. We do not operate moving trucks, provide physical labor, or transport goods. All moving services are performed by independent, third-party providers.
Our process includes gathering your inventory and photos, conducting a MoveSafe Call, and submitting your details for flat-rate approval. All quotes are subject to change based on accuracy of the submitted information.
You agree to provide complete and accurate information. You must submit photos of your home and belongings within 48 hours of booking. Failure to do so may delay or alter your quote or service.
An $85 refundable deposit is required to begin coordination. This deposit is fully refundable prior to your MoveSafe Call. After the call, your deposit becomes non-refundable unless otherwise agreed in writing. See our Refund Policy for full details.
We are not responsible for damages, losses, or delays caused by third-party vendors. We do not guarantee the outcome of your move. However, we may assist you in resolving issues or filing claims if necessary.
Optional coverage is available for specific, pre-declared items only. This provides partial reimbursement (not replacement or repair) with a per-item cap. Items not declared in advance are excluded from coverage.
Our site uses Google Analytics to analyze traffic. No personally identifiable information is collected. We may use anonymous cookies for retargeting ads. For more details, visit our Privacy Policy.
We reserve the right to refuse or cancel service at our discretion, especially in cases of fraud, abuse, or misrepresentation.
These Terms are governed by the laws of the State of Texas. Any disputes shall be handled in Texas courts unless otherwise agreed.
For questions about these terms, email us at support@trustmovingco.com.